Published in IJCP July 2024
Brief Communication
The Pygmalion Effect in Chronic Care
July 17, 2024 | Sanjay Kalra, Ashok Kumar, Nitin Kapoor
Diabetes & Endocrinology
     


Pygmalion was a Cypriot sculptor who carved a statue, fell in love with her, and through prayers to Aphrodite, the Goddess of love, made her come to life1. The Pygmalion effect is the name given to a psychological theory that states that teachers’ expectations from their students affect the latter’s performance2. High expectations lead to better outcomes, and low expectations to suboptimal results. This example of a self-fulfilling prophecy is used in the context of organizational behavior, medical education, and nursing care3-5.

The Golem effect is a negative corollary of the Pygmalion effect6. It is a phenomenon in which lower expectations from, or by, individuals lead to poorer performance. The effect is named after the golem, a clay figurine that was brought to life by Rabbi Loew of Prague in Jewish history. Initially, the golem served as a protector and source of security. Over time, however, the golem grew more and more corrupt and violent, and had to be destroyed. This negative self-fulfilling prophecy has been studied in education.

Similar effects may operate in chronic metabolic care, including diabetes and obesity care. While no structured research has been conducted, earlier authors have alluded to the possibility of a Pygmalion effect in diabetes management7-9. Physicians and other health care professionals who encourage their patients to achieve good control and instill confidence in them usually accomplish better results. Persons living with diabetes/obesity, who are told that they can attain pre-set behavioral and metabolic targets, may be more likely to do so. On the other hand, persons who are discouraged repeatedly (“I doubt if you will be able to manage these goals”) usually remain uncontrolled.

The Pygmalion effect intersects with the concepts of person-centered care and responsible person-centered care. Understanding the preferences, needs, and values of the person being treated and responding10 to them in a respectful way is the key to person-centered care. This process includes elements of engagement and encouragement, which qualify as the Pygmalion effect.

This effect applies to health care professionals, too. Professionals who are told (by superiors) that they are competent and capable will be more likely to manage their patients successfully. This calls for positive reinforcement of all chronic care ecosystem stakeholders, including caregivers and attendants. The Quintessential Quincunx model also reminds us of the equal importance of all these players11.

The Pygmalion effect is a reminder to focus on upgrading human resources in the health care sector. Chronic disease management depends on motivation for behavioral modification and adherence to therapy12. A positive attitude, as exemplified by Pygmalion, is an important step towards ensuring better care for our population.

REFERENCES

  1. Haynes M. The skin of a statue: rethinking Ovid’s Pygmalion. Sculpt J. 2023;32(2):175-91.
  2. Rosenthal R. Pygmalion effects: Existence, magnitude, and social importance. Educ Res. 1987;16(9):37-40.
  3. Kierein NM, Gold MA. Pygmalion in work organizations: a meta-analysis. J Organiz Behav. 2000;21(8):913-28.
  4. Homayouni-Zand R, Kalantarion M. Leveraging the Pygmalion effect to unlock student potential in medical education. Stride Dev Medical Educ. 2023;20(1):193-4.
  5. Zhang S, Liu Y, Song S, Peng S, Xiong M. The psychological nursing interventions based on Pygmalion effect could alleviate negative emotions of patients with suspected COVID-19 patients: a retrospective analysis. Int J Gen Med. 2022:15:513-22.
  6. Babad EY, Inbar J, Rosenthal R. Pygmalion, Galatea, and the Golem: Investigations of biased and unbiased teachers. J Educ Psychol. 1982;74(4):459.
  7. Nazir A, Sheikh FM, Saleem S. Effects of Sitagliptin on HbA1c levels in uncontrolled hyperglycemia in diabetics using conventional OAD’s. Professional Med J. 2020;27(5):963-7.
  8. Álvarez MP. The scientific imbroglio of psychotherapy: A way out. Papeles Del Psicologo. 2020;41(3):174-83.
  9. Kovas Y, Selita F. Prophesied future and redefined past in the genomic era. In: Oedipus Rex in the Genomic Era: Human Behaviour, Law and Society. 2021. pp. 73-110.
  10. Kalra S, Megallaa MH, Jawad F. Perspectives on patient-centered care in diabetology. J Midlife Health. 2012;3(2):93-6.
  11. Kalra S, Verma M, Kapoor N. The Quintessential Quincunx: A model for health care delivery. J Pak Med Assoc. 2022;72(3):572-3.
  12. Kalra S, Chawla K, Kapoor N. Motivation and obesity care. J Pak Med Assoc. 2024;74(1):182-4.